Returns/Exchanges

Returns/Exchanges

We hope you enjoy the product you have purchased, but in the event you are not satisfied with your purchase you may return it for a full refund within 14 days. Product must be returned in original packaging with tags still attached and in resaleable condition. 

Please Contact Us before sending back the return.

 

Please send a copy of the original invoice circling which item(s) you are returning.

 

Customer must pay for return shipping and must send tracking information to MACJAC LLC.

 

(We recommend customer insure the package in case of loss or damage as we are not responsible until item reaches our facility.)

 

Customer will be refunded their original purchase price, but not the original shipping or return shipping price.

 

Any product that is damaged or returned used will not be refunded.

Refunds are processed when item reaches our facility and is inspected.

In the event customer receives damaged or defective product please email MACJAC LLC and we will respond promptly to remedy the situation.

 

Thank you,
MACJAC LLC